Welcome to the Wilmar Sugar Supplier Information Website. This site has been developed to provide information to our suppliers about conducting business with Wilmar Sugar, and to provide updates on key events that may happen from time to time. An overview of key contacts and general business information is listed below. Thank you for visiting our site.
Goods and/or services must not be supplied without first receiving a valid Purchase Order from Wilmar Supply Department. The Purchase Order must also state an amount sufficient to cover the value of the goods and/or services to be supplied.
Click on this link to view our Wilmar Purchase Order Terms and Conditions. It is a Wilmar Sugar policy not to complete credit applications that require a Director’s Guarantee or confirmation of a supplier’s terms and conditions.
All suppliers should provide a generic email address for receipt of purchasing communication from Wilmar Sugar i.e. firstname.lastname@example.org and not Paul@business1.com.au. This will ensure continued communication should a person leave the supplier’s employment.
All invoices must provide a description of the goods or services, including the quantity and price with GST shown separately. Wilmar reserves the right to reject supplier invoices that do not reference a valid purchase order number, or that reference a Purchase Order with insufficient funds to cover the invoice amount.
All payments are made via direct deposit to your nominated bank account. Wilmar Sugar standard payment terms are 30 Days.
All suppliers should provide a generic email address for receipt of payment information from Wilmar Sugar i.e. email@example.com and not Paul@business1.com.au. This will ensure continued communication should a person leave the supplier’s employment.
Accounts Payable Contact Details
Hours of operation: 9.00am to 5.30 pm AEDST
Invoices must be emailed to firstname.lastname@example.org
Invoice queries: Contact Penang AP Team: Phone 1800 778 863
Or email Invoice queries/vendors statement of account to email@example.com
Any changes to your account information should be emailed directly to Wilmar’s Master Data Team at firstname.lastname@example.org. A formal notification of changes to banking details or ABN must be supplied on company letterhead in PDF format to ensure security of information.
Note all accounts payable and account master data are managed by Wilmar Shared Service Centre located in Penang, Malaysia.