Stakeholder Engagement

Wilmar values stakeholder input and commits to proactive and constructive engagement with a wide range of stakeholders at the local, national and international levels.

Engaging our stakeholders enables us to achieve transformation across the industry value chain beyond our immediate activities. These meaningful engagements have also helped us improve our sustainability policies and strategies to meet the needs of our stakeholders.

Our stakeholders include persons or groups whom our operations have a significant impact on, those with a vested interest in our sustainability or environmental, social and governance (ESG) performance, and those in public positions who influence our activities. They include certification bodies, civil society organisations (CSOs), customers, employees, financial institutions, governments, industry bodies, shareholders and the investing public, smallholders and local communities, suppliers, and sustainability collaborators. Please refer to the table below which details the interests and key concerns, engagement methods employed, and key engagement outcomes for the respective stakeholder groups.

We carefully consider the interests and key concerns of our stakeholders in our strategy, management decisions and operations. This includes a commitment to make information regarding the impacts of Wilmar’s operations publicly available in formats and languages relevant to the affected stakeholders. We will publish implementation plans, provide regular public updates on implementation of these policies and invite stakeholders to provide input where possible. Wilmar’s aim is to constantly improve implementation. As new information and knowledge comes to light, either through our experience or through external research or experience, Wilmar will adjust and improve our policy implementation in ways that are consistent with our goals of protecting forests, peatlands, local communities and human rights.